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Privacy Policy

UPSCALE Digital Marketing & AI Agency

 

Privacy Policy

Last Updated: October 1, 2025

At Upscale Digital Marketing (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, services, or interact with us.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, company information.
  • Usage Data: IP address, browser type, device information, pages visited, time spent on site.
  • Marketing Data: Information provided through forms, subscriptions, surveys, or campaigns.
  • Client Data: Business information, content, or materials provided for marketing and AI automation services.
  1. How We Use Your Information

We use your information to:

  1. Provide and deliver our digital marketing and AI services.
  2. Communicate with you regarding projects, inquiries, and support.
  3. Process payments and manage client accounts.
  4. Improve our services, website, and customer experience.
  5. Send promotional offers, newsletters, and marketing content (with your consent).
  6. Comply with legal obligations and enforce our Terms & Conditions.
  1. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Service Providers: Third-party vendors assisting with hosting, payment processing, analytics, or advertising.
  • Legal Authorities: When required by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  1. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

  1. Data Retention

We retain client and personal data only as long as necessary to fulfill our contractual obligations, comply with legal requirements, or for legitimate business purposes.

  1. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to:

  • Analyze website traffic and user behavior.
  • Improve website functionality and services.
  • Deliver targeted advertising.

You can disable cookies in your browser settings, but some website features may not function properly.

  1. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

Requests can be made by contacting us at the details provided below.

  1. Third-Party Links

Our website or campaigns may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.

 

  1. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised “Last Updated” date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Upscale Digital Marketing llc
Email: Owner@upscaledigitalmarketing.com
Phone: (214) 444-6252
Website: upscaledigitalmarketing.com